Frequently Asked Questions

Everything you need to know about your Snuggs shopping experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing a tracking number so you can follow your Snuggs journey.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request for a full refund or an easy exchange.

How do I ensure I'm choosing the right size?

Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your own measurements to ensure a perfect fit.

Do you offer international shipping?

Yes, Snuggs ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my Snuggs apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and laying flat to dry. Specific care instructions are also printed on the internal garment tag.